FAQ
Answers to common questions about website plans, billing and support.
Plans and pricing
Free Launch is an application-based one-page website for eligible businesses. You provide and own the domain, and supply the final copy, logo and images. It includes one revision round and does not include ongoing monthly updates or custom functionality.
Billing and cancellation
Paid plans are billed monthly and can be cancelled with 30 days' written notice. Free Launch has no monthly plan.
Domains, content and setup
You need a customer-owned domain for Free Launch. For paid plans, we can help you register or connect a domain. Domain registration fees are paid separately.
Website ownership and support
Standard websites are built within 5 working days once we have the required content, domain access and approval. Separately quoted functionality may need additional time.